Is this a septic emergency, or can it wait for a visit?
Pick the symptom that fits best and say when the tank was last pumped. The tool uses EGLE's definition of a failed system and EPA's guidance to say if you should call your county health department first or book an inspection, and it ends with drain field care that applies either way. It is a guide to the likely next step, not a diagnosis.
Answer the questions
Drain field care that applies to every result
- Do not park or drive on any part of the system, and keep dumpsters and heavy machinery off it.
- Keep walnut, maple, cottonwood, aspen and willow trees and large shrubs away: roots are one of the leading causes of failure in Michigan.
- Direct gutter downspouts away from the system, and keep sump pump water and water softener backwash out of it.
- Keep excessive cooking grease and waste oil out of the drains, and skip tank additives.
- Fix leaking faucets and toilets.
What a proper pumping visit includes
- The tank is emptied through the large central manhole, not the baffle inspection ports, and the baffles are checked before the tank is closed.
- The filter is cleaned, the outlet device is checked and the liquid level and any run back from the field are noted, as EGLE's pump record form lists.
- The sludge and scum depths are measured and written down: EPA's marks are 6 inches below the outlet bottom for scum, 12 inches below the outlet for sludge, or 25 percent of the liquid depth.
- The hauler's name and EGLE license number are on the receipt.
Every possible result
The result above appears when scripts are on. Each result below is listed with the answers that lead to it, in the order the tool checks them.
Call your county health department first
Chosen when: What are you seeing: Sewage backing up into the house · or · What are you seeing: Sewage on the ground or pooling in the yard
Sewage backing up into the building or reaching the ground surface is a failure by EGLE's own definition. EGLE says to contact your local health department for guidance and not to service the system yourself, because of disease, dangerous gases and electric shock. Stop using water, keep people and pets away, and have a pumper with an EGLE septage license do any pumping. EPA says to avoid contact with a backup, to disinfect with 90 percent water and 10 percent household bleach, and to keep the area unused until it has been completely dry for at least 24 hours.
Emergency septic · Signs your septic system is failing in Michigan, and what to do first
Do not pump until the water recedes
Chosen when: What are you seeing: The yard or tank is flooded
After a flood, EGLE says not to pump the tank until surface water and groundwater recede, because pumping into high groundwater can float a concrete tank or crush a plastic one. A licensed septage hauler should pump it after the water drops. Mark the system and keep vehicles off it, shut off the electricity to a flooded pump chamber, and secure any open tank cover so debris and people cannot fall in.
Emergency septic · Winter and spring septic care in Michigan: frozen ground, thaw and floods
An alarm: read the panel, then call
Chosen when: What are you seeing: An alarm is sounding
EGLE's yearly inspection includes testing the control panel alarm and pump, and the state Criteria require at least a visual alarm on a raw sewage lift pump. What the alarm means depends on your panel, so read its label. If sewage is also backing up or surfacing, treat it as the first result and call your county health department. If the chamber has been under water, keep the power off until a licensed professional has checked the connections, pump and alarm.
Pump and float · Signs your septic system is failing in Michigan, and what to do first
Slow drains and an overdue tank: pump and inspect
Chosen when: What are you seeing: Slow drains or gurgling in several fixtures; When was the tank last pumped: More than five years ago · or · What are you seeing: Slow drains or gurgling in several fixtures; When was the tank last pumped: I don't know
EGLE lists slow drains and gurgling as warning signs, and EPA says solids that leave a tank that was not pumped on time clog the drain field. EPA recommends pumping every three to five years, so a tank last pumped more than five years ago, or never recorded, is the first suspect. Book a licensed pumper and ask them to measure the sludge and scum and to check the baffles and filter. If sewage starts to back up, call the health department.
Septic pumping · How often to pump a septic tank in Michigan: the table, the agencies and your county
Slow drains with a recent pumping: look elsewhere first
Chosen when: What are you seeing: Slow drains or gurgling in several fixtures
EGLE lists slow drains and gurgling as warning signs, but a recently pumped tank points away from the tank and toward the field or a local blockage. Ask for an inspection that includes a drain field walk, and check for leaking fixtures, which EGLE says to fix. Keep sump pumps and softener discharge away from the system. If several fixtures stay slow or sewage appears, call the health department.
Septic inspection · Signs your septic system is failing in Michigan, and what to do first
Wet ground or bright green grass: book an inspection
Chosen when: What are you seeing: A wet spot or bright green grass over the tank or field
EGLE lists wet spots and bright green, lush grass over the tank or field as signs of failure. EPA says a drain field over 25 to 30 years old can develop a thickened biomat that causes ponding or surfacing, and EGLE names roots as one of the leading causes of failure in Michigan. If sewage is on the surface, call your county health department. Otherwise book an inspection soon, keep vehicles off the area and point downspouts away.
Drain field · Signs your septic system is failing in Michigan, and what to do first
A sewage odor: check the vent, then the system
Chosen when: What are you seeing: A sewage odor inside or outside
Sewage odors are on EGLE's list of failure signs. EPA says a vent pipe can freeze during a prolonged cold spell and cause odors inside or outside the home, so an odor in a hard freeze does not always mean failure. If the odor comes with slow drains, wet ground or a backup, treat it as a failure sign and call your health department. Otherwise book an inspection.
Septic inspection · Winter and spring septic care in Michigan: frozen ground, thaw and floods
No symptoms, but pumping is overdue or unrecorded
Chosen when: What are you seeing: None of these, I want the routine checklist; When was the tank last pumped: More than five years ago · or · What are you seeing: None of these, I want the routine checklist; When was the tank last pumped: I don't know
EPA says to pump every three to five years and EGLE says to pump when the tank is more than one-third full of scum and sludge. If the last pumping was more than five years ago or you cannot find the record, book an inspection and a pumping, and ask for a written record that includes the sludge depth.
Septic pumping · What a septic pumping receipt should show in Michigan
No symptoms: keep to the yearly checklist
Chosen when: Any other answers
EGLE's yearly checklist for owners is to open and inspect all tanks, pump if over one-third full, clean the effluent filter, test the control panel alarm and pump, walk the drain field, check inspection ports for standing water and look for leaking fixtures. EPA says to inspect every one to three years.
Septic inspection · How often to pump a septic tank in Michigan: the table, the agencies and your county
This is a guide to the likely next step and not a diagnosis. Only an inspection shows what is happening in your tank and field. If you are in doubt, call your county health department.
We are a referral service, not a septic service company. How we check what we publish.
- EGLE FAQ: Septic systems Read Oct 19, 2026.
- EPA: Resolving Septic System Malfunctions Read Oct 19, 2026.
- EGLE: Septage Waste Program FAQs Read Oct 19, 2026.
- Michigan Criteria for Subsurface Sewage Disposal Read Oct 19, 2026.
- EPA: Why Maintain Your Septic System Read Oct 19, 2026.
- EPA: How to Care for Your Septic System Read Oct 19, 2026.
- Oregon State University Extension Service, EC 1343 "Septic tank maintenance" (John Talbott; revised March 2022, reviewed 2025), Table 1 Read Oct 19, 2026.
- EGLE form EQP1731 (Rev. 05/2025): Septic Replacement Loan Program Septic Tank Pump Record Read Oct 19, 2026.
- MCL 324.11702 Read Oct 19, 2026.
Request sent
We passed your job request to one septic service company that works your area.
- 1The company, or a referral partner acting for it, calls the number you gave.
- 2You agree the job and the price with the company, in writing.
- 3If you do not hear from a company, tell us through the contact page.
- Find the tank lid, or ask the county for the as-built drawing.
- Clear a path for the truck to within hose reach.
- Note the tank size and the date of the last pumping if you know them.
- Ask for the sludge depth and the condition of the baffles on the receipt.